Integral Recruiting Design

Recruiting technology consulting

Get more value from your recruiting technology.

Independent expertise to help you run your recruiting systems, improve performance, and make smarter technology decisions.

Clients

A selection of our clients

Testimonials

What clients say

  • IRD integrated seamlessly into my team and their positive impact was notable within the first few weeks.

    Nicole MullikinDirector of Global Talent Acquisition & Operations

  • IRD brought us deep expertise and a practical approach that delivers real value.

    Sean PetersonDirector, Talent Strategies, BJC Health System

Our services

Choose your conversation

Managed Recruiting Systems

We run your system like it's our own, so you can focus on what matters.

Not every team needs full-service administration, but every team needs reliable expertise.

  • Flexible expertise Expert support without a full-time hire.
  • Continuous improvement Ongoing optimization alongside day-to-day support.
  • Operational understanding Recruiting knowledge grounded in hands-on system expertise.

Managed Recruiting Systems

What ongoing administration can include

  • Administration Temporary administrator coverage and vendor coordination
  • Support Vendor tickets, troubleshooting, and coordination with your IT team
  • Configuration Workflows, platform changes, and new features
  • Reporting Reports, dashboards, and ROI models
  • Optimization Data cleanup, automation, and best practices

Deeper assessments and redesigns are scoped as separate projects.

Managed Recruiting Systems

How the ongoing engagement works

  • Ongoing Support

    Expert guidance

    Your team runs the system. IRD provides troubleshooting, optimization guidance, and experienced support.

  • Fractional Admin Services

    Hands-on system management

    IRD takes on agreed administration work when you need ongoing capacity, leave coverage, or support between hires.

Implementations

Launch with confidence, and keep improving long after go-live.

Going live is one milestone. Your system also needs to work for the people who use and manage it.

  • New Implementation

    A first implementation

    We design the system around your recruiting workflows, involving the people who will manage it from day one.

    When it fits You're implementing a system for the first time.

  • Rebuild

    An underperforming environment

    We reassess configuration and ownership to address the problems holding your current system back.

    When it fits You're rebuilding an underperforming environment, or a go-live has stalled.

Implementations

What implementation support can include

  1. Design System design informed by the people who will manage it
  2. Configure Workflows, automation, reporting and integrations
  3. Validate and train Process validation, training, documentation
  4. Go-live Structured milestones and visible progress
  5. Support and improve Post go-live support, continued optimization

In practice

  • Custom workflows, automation, and reporting aligned to how your teams actually work
  • Dashboard customization
  • Process validation
  • Custom training
  • Custom documentation
  • Post go-live support

Case study · Healthcare

Ardent Health Services implemented ICIMS in under 90 days

Once Ardent signed with ICIMS, it faced a tight 90-day timeline to go live.

Meeting the deadline avoided another six-month contract with its previous vendor, which would have cost over $150,000.

We may not have met our ICIMS implementation deadline without their help.

Jeff DeMordauntVP, Talent Management, Ardent Health Services

Recruiting Technology Advisory

High-level strategy, grounded in how your systems actually run.

You already know how to run your system day to day. We help you zoom out, aligning configuration decisions, governance models, and recruiting operations with real business outcomes.

When you’re scaling, restructuring, or inheriting a complex environment, we help you:

  • Align ATS strategy with business goals
  • Clarify ownership across TA, IT, operations, and leadership
  • Plan system changes around ongoing hiring needs
  • Prioritize improvements over reactive fixes

Recruiting Technology Advisory

From assessment to a plan

  1. Assessment Your environment, and what's holding ROI back
  2. Options Benchmarked against real-world best practices
  3. Trade-offs Risk, adoption, governance and operations
  4. Recommendation A prioritized optimization roadmap

What you receive

  • A prioritized optimization roadmap (30 / 60 / 90 days)
  • Leadership-ready reporting and ROI framing
  • Support navigating complex system decisions

Beyond the assessment and the roadmap, engagements typically include ongoing strategic working sessions.

Vendor Selection

An independent read on the recruiting technology you’re considering.

Start with how your people actually work. Then evaluate the capabilities, configuration, and support they need.

We assess the product and the company behind it, because both shape your experience long after the contract is signed.

  • Product capability

    Functionality, configurability, analytics, integrations, and roadmap.

  • Vendor partnership

    Ownership, financial backing, support, leadership, and ecosystem.

Vendor Selection

Commissioned by you, confidential to you

  • Commissioned by you
  • Findings kept confidential to your organization
  • No vendor referral fees, commissions, or incentives

Vendor Selection

Three ways to evaluate your options

  • Free research

    Free

    Explore independently.

    • Published vendor comparisons
    • Buyer guides
    • Evaluation resources

  • Independent advisory session

    Paid · Fixed scope

    Review your current selection process.

    • Your shortlist
    • Your requirements
    • Risks
    • Next steps

  • Full vendor-selection engagement

    Paid · Scoped project

    Support through the selection process.

    • Requirements
    • Market mapping and shortlist
    • Demos and evaluation
    • Commercial considerations
    • Implementation risk
    • A recommendation

AI Advisory

Make AI work for your people, not the other way around.

Independent AI advisory for HR and talent acquisition teams.

  • Platform-agnostic
  • Practitioner-led
  • Employee-centered
  • AI Learning & Adoption Corporate AI Study Clubs, practical training and peer learning.
  • AI Vendor Selection Independent product evaluation and buying decisions.
  • AI Opportunity & Readiness Find and prioritize applications that are valuable and achievable.
  • AI Workflow & Governance Responsible automation with human oversight.

AI Advisory

What clients receive

AI Learning & Adoption

  • A structured learning program
  • Facilitated discussions
  • Shared use cases

Learning topics and format are tailored to your team.

AI Opportunity & Readiness

  • An opportunity inventory
  • Prioritized use cases
  • A practical adoption roadmap

AI Vendor Selection

  • Requirements development
  • Vendor comparisons
  • Coordination of data, privacy and security due diligence

AI Workflow & Governance

  • Workflow designs
  • Defined responsibilities and approval points
  • Testing and evaluation criteria

We coordinate specialist security, privacy, and legal reviews as needed. Those reviews are provided by qualified specialists.

Next steps

How we work

  • Recruiting technology expertise, from strategy to day-to-day operations.
  • We start by reviewing your systems, workflows, and business goals to identify where improvements can deliver the most value.
  • Our recommendations serve your organization’s needs. We do not accept vendor referral fees or commissions.
  • Your team can continue learning alongside peers through System Admin Insights, our free practitioner community.

Explore the SAI community

Platform partnerships

  • ICIMSOfficial Advisor Partner

    ICIMS Official Advisor Partner badge

  • GreenhousePart of the Greenhouse partner ecosystem

Additional platform support

We also support UKG, Workday, SAP, and ADP.

Next steps

How We Structure Engagements

An engagement may use one structure or combine elements of several.

  • Fixed-fee projects

    A defined scope, deliverables, and fee agreed before work begins.

    Examples may include:

    • Readiness assessments
    • Vendor selection
    • Implementation rescue and recovery

  • Ongoing platform stewardship

    Continuing expertise and support as systems and business needs evolve.

    Depending on your needs, stewardship may include:

    • Ongoing platform health reviews
    • Administration and optimization support
    • Strategic technology guidance

  • Shared-upside arrangements

    For qualifying projects, an agreed base fee plus additional compensation tied to outcomes defined together.

    Outcomes might include:

    • Verified cost savings
    • Negotiated efficiencies
    • Other mutually agreed business outcomes

Next steps

Let’s talk about your recruiting technology.

Start with what your systems should be doing for you, and we’ll map the path to get there.

[email protected]

Resources