Custom Training


IRD offers customized video and written resources that are specific to your organization’s setup, in addition to live online training sessions for all levels of users.

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Live training

IRD designs personalized, interactive and expert-led live training sessions for various user groups including recruiters, onboarders, hiring managers and user administrators. These trainings are conducted by practitioners who have hands-on experience as end-users.

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IRD trains your admins on how to best present the system to other users, as well as providing backup on live training calls to quickly resolve any technical issues disrupting the training session.

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iCIMS training videos

iCIMS provides standard video training from their library, which is further enhanced by an IRD consultant during "watch parties" through added explanations, Q&A, and examples specific to your system. This interactive approach improves retention and accessibility. Additionally, custom video training tailored to your specific configuration can also be created..

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Workflow process mapping

A process map is a valuable tool that can help you keep track of your recruiting and onboarding processes, identify any issues that may arise, and make improvements. It outlines the specific details of each step in the process, including the person responsible for each step, the individuals who receive notifications when a step is completed, the automatic actions that are activated by each step, and the associated iForms. IRD process maps are an essential resource for User Admins, as they help to clarify roles and procedures, and can aid in planning future optimizations.

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