The iCIMS ROI Experts
Turn your recruitment technology into a high-yield investment.
Our core solutions
Quick impact services
Focused services designed to deliver meaningful improvements without long timelines or heavy lift.
Pre-Implementation Blueprint
Before launching a new system, you need a clear picture of where you’re starting. This engagement documents your current-state processes, governance structure, system dependencies, and pain points.
We lead discovery sessions, align with internal stakeholders, and deliver an organized blueprint to support your implementation partner.
Think of it as prepping the runway for a smoother, faster deployment.
Implementation Project Management
Launching a new system is a complex, high-stakes effort—and it needs focused coordination to succeed. This engagement provides hands-on project leadership to drive timelines, manage risks, and keep your implementation on track.
We serve as your project lead or co-lead, working closely with your internal team and external vendors to ensure clear communication, accountability, and momentum throughout every project phase.
Think of us as your dedicated partner, guiding your team from kickoff through go-live with confidence and clarity.
Workflow Mapping
This foundational service is ideal before any system optimization or new implementation. We conduct stakeholder interviews and process reviews to document how recruiting currently operates across HR, hiring managers, and ops.
We map out your current-state workflows, identify handoff issues and inconsistencies, and deliver a baseline to guide future improvements.
The result: greater clarity, smoother collaboration, and a shared understanding of what needs to change.
Strategic Process Review
We take a structured look at your current recruiting workflows, from requisition creation through hire. This includes reviewing roles, approval chains, automations, and common breakpoints.
Our team maps your “as-is” process, compares it to best practices, and identifies opportunities to streamline, standardize, or automate.
You’ll receive both documentation and recommendations to guide future configuration changes or change management planning.
Compliance Check
We review your ATS for compliance with EEOC, OFCCP, GDPR, and other relevant data privacy laws.
This includes evaluating your application forms, data retention settings, candidate communications, and reporting fields.
You’ll receive a compliance status snapshot and a prioritized action plan to reduce legal risk and prepare for audits.
Candidate Experience Analysis
We walk through your candidate journey from first click to final communication, assessing messaging tone, response timing, application length, and user experience.
This includes reviewing email templates, application forms, interview logistics, and branding consistency across platforms.
You’ll get a report highlighting quick wins and strategic improvements to strengthen engagement and elevate your brand.
Career Site UX Review
We perform a detailed evaluation of your career site through the eyes of a real job seeker. This includes reviewing layout, messaging, visual hierarchy, accessibility, mobile responsiveness, and application flow.
We identify friction points that may be causing candidate drop-off and provide concrete, prioritized recommendations to improve engagement and increase apply rates.
If you’re using a hosted iCIMS career site, we also review configuration settings and system-controlled elements to surface opportunities for enhancement within your ATS.
ATS Sys Admin Training
This training helps your system administrators shift from reactive troubleshooting to proactive optimization.
We tailor the curriculum to your platform setup and pain points, offering hands-on coaching in configuration, user permissions, workflow design, reporting, and automation best practices.
Whether onboarding a new admin or upskilling an existing one, we’ll ensure they’re equipped to manage your system with confidence and clarity.
Integration Triage
If your tools aren’t syncing, your data is duplicating, or you’re unsure what connects to what—this is where we come in.
We assess your integrations—native, API-based, or middleware—and identify issues, redundancies, and data integrity risks.
You’ll receive a clear map of your current state, what’s working, what’s not, and an actionable path to stabilize and simplify your tech ecosystem.
System Documentation
We create or refresh your internal system documentation, including how your ATS is configured, what workflows exist, who owns what, and what usage policies are in place.
Our documentation supports onboarding, handoffs, and business continuity—especially helpful during team transitions or system upgrades.
We format this to your preferred tools—Notion, Google Docs, SharePoint, or others.
Turnkey iCIMS Dashboard
We deliver a custom-built dashboard configured directly in your iCIMS instance—no additional tools required. The dashboard is tailored to your business priorities, whether that’s time-to-fill, source effectiveness, DEI metrics, or user activity.
Each dashboard includes built-in filters, visuals, and export-ready reporting to support leadership decisions and team accountability.
Once installed, it’s ready to use immediately—no internal dev lift required.
Custom BI Dashboard
We design a fully customized business intelligence dashboard using Power BI, Tableau, or your tool of choice.
Your dashboard is built around your strategic KPIs and is configured to auto-refresh from your ATS or HRIS, delivering real-time insight with no manual work.
Ideal for leaders who need executive visibility, trend analysis, and board-ready visuals.
Strategic ROI Analysis
This engagement helps you make the business case for your recruiting technology investment. We assess how well your ATS is supporting hiring outcomes by analyzing usage metrics, funnel data, stakeholder feedback, and business priorities.
You’ll receive a tailored ROI story—including charts and strategic recommendations—that demonstrate the value already achieved and outline a path to even stronger returns.
Ideal for talent leaders preparing for budgeting discussions, vendor renewals, or internal evaluations of platform performance.
Discover your iCIMS ROI
Discover what you can do differently to maximize your investment
Customer transformations
Ardent Health Services Implements iCIMS in under 90 days
“The people at Integral Recruiting Design are extremely knowledgeable team players with excellent communication skills. We may not have met our iCIMS implementation deadline without their help."
– VP, Talent Management
Global Medical Device Manufacturer Partners with IRD for iCIMS System Administration and Data Visualization
"IRD integrated seamlessly into my team, and their positive impact was notable within the first few weeks. I highly recommend IRD for anyone looking for technical experts who truly understand the concept of customer service."
- Director of Global Talent Acquisition & Operations
Power Services Company Partners with IRD for iCIMS ROI Enhancement and Data Migration
"IRD transformed our relationship with iCIMS, helping us finally get our money’s worth from the platform. They uncovered features we were already paying for but not using, streamlined our processes to save recruiter time, and gave us visibility into metrics that matter."
– Team Lead, Talent Acquisition
Impact by the numbers
Explore expert insights
Keep your iCIMS system administrator sharp with our award-winning peer learning community and hands-on support designed to improve platform ROI.
Use our ROI calculator to see how expert optimization can boost hiring efficiency, reduce time-to-fill, and deliver measurable financial returns on your iCIMS investment.
We build tailored dashboards that surface the data you need—so you can track KPIs, monitor performance, and guide strategic decisions, all within iCIMS.
System Admin Insights Newsletter
Hear from the IRD team and our community of iCIMS system administrators: best practices from the frontlines of HR system administration.
Proud iCIMS Partner and Award Winner
