Townsend Wilkinson

Practical ideas, real-world stories, and smart strategies for HR tech success.

Multi-Portal Configs in iCIMS to Improve Candidate Experience

A seamless iCIMS candidate experience isn’t a luxury—it’s a competitive advantage. This guide explores how smart workflow design, multi-portal configuration, and role-specific customization can elevate your hiring results and boost your iCIMS ROI, all without overcomplicating the candidate journey.

Purging Profiles in iCIMS: Clean House Without Regret

Deleting candidate profiles in iCIMS can feel like spring cleaning—but beware. Improper purging can erase critical compliance data, reporting history, and audit trails. This guide explains how purging actually works in iCIMS, when it’s safe to archive instead, and how to build a smarter cleanup strategy without risking your metrics or records.

iForm Custom Word Views: Full Control of your iForm Formatting

If you need downloaded iForms to match printed templates or meet strict formatting standards, a Custom Word View (CWV) is your best option. It gives you full control over layout and style—no CSS hacks required. Just provide a Word doc, and iCIMS handles the rest. Stay polished, stay compliant.

Standard iForms in iCIMS: An Overview

Standard iForms in iCIMS help with compliance—but they’re not meant to be edited. This guide explains how they work, when to duplicate them, and how to stay current with government updates. Learn how to manage your custom iForms sustainably with the right consulting and systems.

Should You Self-Administer iForms in iCIMS?

If you’ve ever waited days for an iForm update, you might be more equipped than you think to manage it yourself. This guide walks through the benefits, tradeoffs, and technical considerations of self-administering iCIMS iForms—plus when to do it yourself and when to call in the experts.

How to Work with iCIMS Event Notifications (Without Making It Weird)

Event Notifications in iCIMS are powerful—but rigid. You can’t configure them yourself, and if they break, there’s no alert. This guide walks through what to gather before filing a request with Support, how triggers work, and why documentation is crucial for keeping these automations running quietly and reliably.

System Admin Insights Newsletter

Real-world lessons from the people who make iCIMS work on the client side. Each week, we share insights from system administrators, consultants, and tech leads navigating the realities of iCIMS optimization.

System Admin Insights
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