System Admin Insights is an invaluable resource for anyone looking to deepen their understanding of the iCIMS platform and its myriad configuration options. This community stands out for its vibrant network of admins who leverage the system in unique and innovative ways, offering a wealth of knowledge on various platform settings, configurations, integrations, and resources.

One of the standout features is the ability to quickly find answers through prior troubleshooting posts, making it easier to resolve issues efficiently. Additionally, the platform fosters a strong sense of community, allowing you to build your network of iCIMS gurus and share insights. The weekly calls are a great place to start as well as the iCIMS office hours to leverage the expertise of the IRD team. Additionally, the ability to validate third-party vendors with insights from other customers adds tremendous value.

The community is incredibly responsive and knowledgeable, and I can post questions or challenges and get multiple insights almost immediately. It’s not just about finding solutions; you also get additional perspectives that can help spark new ideas. It’s definitely worth the investment for anyone looking to improve their ATS processes and solve challenges more efficiently.

One unexpected way this community has helped me is by teaching me things I didn’t know about the system. For example, it introduced me to conditional field logic, which has been a game-changer for process improvement and keeping our data clean. It’s not just about solving problems – it’s about discovering new features and techniques I hadn’t even considered. Beyond that, it’s comforting to know that I’m part of a very knowledgeable community where I can ask anything about the system for ideas and solutions.

If you joined the community today, I’d recommend checking out the iCIMS discussion board first. The comments there are always packed with great feedback and details that can really help spark new ideas for you. I’d also highly recommend tuning into the Friday calls. Even if you don’t have a specific question, just logging in and listening to what other members are discussing can be incredibly valuable. The insights shared on those calls are always relevant and can help you get the most out of your ATS system!

SAI has provided a space to ask questions (some simple, some more complex) and to hear what others do to navigate similar situations, or simply to know that others grapple with similar challenges or pain points. It has helped me grow so much as I’ve taken on a de facto admin role on my team, and I really appreciate the community.

I appreciate the non-judgmental crowd-sourced knowledge that we get to share with one another and learn from one another. It’s been an awesome place to hear answers to questions I’ve been asking, but also to expand my knowledge on questions I haven’t even thought about yet!

Whether you are a novice or experienced iCIMS user, SAI is a fantastic resource group for iCIMS support and knowledge transfer. SAI membership has provided me with in-depth vision and critical thought processes to better assess and solve iCIMS system issues and share business practices to make recruiting more effective and efficient.

Before joining SAI, my biggest challenge was getting timely and appropriate responses to my iCIMS questions from iCIMS. I was inspired to connect with SAI at an iCIMS client group meeting. Being part of SAI is a game changer. Their weekly group discussion, one-on-one coaching, and interaction through direct messaging with other iCIMS users in SAI chat have provided significant value to our Talent Acquisition department.

When our iCIMS CSM brought up SAI, I was excited and grabbed at the opportunity to try the free trial period. To my delight, SAI was a breath of fresh air.  SAI has provided more support (i.e. showing me what I can do, things to think about, options for an alternative, what to tell iCIMS in my ticket, etc.). In less than 30 days with SAI, I’ve gained knowledge, insight, and empowerment to utilize my iCIMS platform with greater confidence.

My HR leadership noticed how much I mentioned SAI and how excited I was to share with them the support SAI provides regarding iCIMS. They noticed a more confident approach to iCIMS since interacting with SAI. It’s about the community at SAI, the ability to connect with someone live during the weekdays, when needed, and to jump on Friday calls, in addition to the iCIMS posts folks send in to share with the community. I’ve been an SAI Ambassador talking nonstop about SAI to my HR leadership and co-workers. 😊  That was the deciding factor for my HR/VP to approve getting my membership paid so I could continue utilizing this great resource.