Built for internal iCIMS teams, our private learning community empowers System Admins to maximize ROI by sharing real-world insights, solving complex issues, and staying ahead of the curve.
Trusted by over 250 iCIMS System Admins
Why iCIMS System Admins love SAI
Watch one of our Free Friday calls
🎥 In this System Admin Insights session, we cover five real-world takeaways for our iCIMS community:
- A surprising look at how AI can bypass application safeguards
- A smart trick to make interview scheduling more efficient
- How to work around CRM limitations using CXM workflow automation
- A breakdown of how teams handle evergreen requisitions
- A surprising look at how AI can bypass application safeguards
- And a warning about fake applications as a new security threat
Scroll down to iCIMS Free Friday Calls, click RSVP, and create your free account to join!
Recaps from Recent Sessions
iCIMS System Admin Insights: Data Purging, Text Engagement ROI, and Portal Customization (4/25/2025)
SAI iCIMS: What We Learned (4/11/25)
SAI iCIMS: What We Learned (4/11/25)
🎙️ Hot off the mic: the System Admin Insights podcast
Built by iCIMS Sys Admins, for iCIMS Sys Admins
Just for fun
Rock the Workflow
Alex wrote the lyrics for the System Admin Insights theme song, “Rock the Workflow,” with ChatGPT, and then Adam Treitler created the music in under a minute using Suno, an AI music-generation engine.
We now use it as the theme song for the SAI podcast, and variations based on the favorite band of the interviewee appear regularly in our SAI Member Spotlight episodes.
Ike Runner
Modeled on Google’s Dinosaur Game (which displays when your wireless cuts out), this was Alex’s first experiment in using v0.dev to create an app using only AI and natural language.
The entire concept, from start to finish, was completed in 3 hours solely by speaking to the computer. Imagine what “citizen developers” can create with the power of AI coding!
Benefits of joining the SAI Community
Real-time help when you need it
Access daily Office Hours led by seasoned iCIMS system administrators. Get fast, practical solutions to real-world challenges from people who’ve walked in your shoes.
Community-powered insight
Join a trusted network of iCIMS Admins across industries. Share strategies, ask questions, and solve problems together—no noise, no fluff, just peer support that works.
Intelligent support, built from experience
Our AI chatbot is trained on real SAI member discussions—not generic documentation—so you get smarter, faster answers that reflect how iCIMS really works in practice.
Clarity from the crowd
When you post in the community, you get real answers from experienced Admins and IRD consultants who guide the conversation, filter noise, and add insight.
Buy smarter with backup
Before you renew or buy new features, get a second set of eyes from an expert. Our iCIMS contract review support helps you avoid surprises and optimize value.
Try it free — and keep learning
Start with a 30-day free trial that includes access to our weekly live events, where real Admins learn from one another. Replays are always available, and SHRM credit is included.
Compare the memberships
Expert Access & Support
Daily expert access & community
Dedicated weekly 1:1s
Monthly configuration hours
iCIMS Contract Review
Quarterly strategic guidance
iCIMS Success Blueprint
User Access & Licensing
Number of user licenses
Unlimited team access
Learning & Tools
SHRM credit eligibility
AI-powered support tools
Career Center access
Access to all courses
IRD Mastermind Leadership Cohort
Community Features
Private peer network
Consultant-moderated discussions
Member directory
Free Friday Call access
DM members in the platform
When we say community, what do we mean?
The System Admin Insights (SAI) Community launched in 2024 to give iCIMS System Administrators a true professional home — a space for connection, support, and practical solutions beyond what vendor documentation can provide.
Built on the Circle platform, the SAI Community offers a seamless, members-only space to share insights, attend live events, get expert advice, and access tools and answers shaped by real-world experience.
Think of it as your home base for growing as an Admin — where you stay sharp, solve problems faster, and never feel like you’re figuring it out alone.
Take a tour and see for yourself
Meet the people behind the scenes
The IRD + SAI team is dedicated to helping HR tech professionals thrive
through hands-on guidance, system optimization expertise, and a genuinely supportive peer community.
Hello, my name is Alex Marcus
I started Integral Recruiting Design to help HR and Talent Acquisition teams get more value from the complex systems they rely on every day. I had spent years working as both a recruiter and a system administrator, and I saw how often great people were left to figure things out alone, without the right tools or community.
In 2024, I launched System Admin Insights (SAI), a professional community for iCIMS System Administrators who want more than generic documentation and vendor webinars. Our members come here for real answers, peer support, and weekly touchpoints that help them stay sharp and avoid burnout.
My goal with IRD and SAI is to show that system administration is not just a support function. It’s a strategic role that deserves investment, visibility, and a place to grow.
Whether you’re here to learn, solve, or lead, we’re here to help you do it with clarity, community, and confidence. I can’t wait to hear your story and celebrate the day you say,
“This is the community that changed how I work.”
Here’s to the road ahead, together.
But it’s not just me…meet the full IRD team
Common questions you might be having
“I’m just getting started as a system admin. Isn’t this too advanced for me?”
Not at all. The SAI Community supports iCIMS System Admins at every experience level. Whether you’re brand new to the platform or stepping into a more technical role, you’ll find beginner-friendly discussions, practical how-tos, and peers who’ve been exactly where you are.
“What if I don’t have time to participate fully?”
SAI is built for flexibility. Join Office Hours when you need help, browse past event replays when it fits your schedule, and participate in peer discussions at your own pace. You can get value even if you only pop in when a specific challenge comes up.
“Can I really get practical value out of a community like this?”
Yes. Our members consistently solve real problems faster thanks to the insights and tools shared here. From configuration troubleshooting to best practices and peer-reviewed ideas, SAI helps you move forward with confidence and clarity.
“I’m not sure about the investment. Is it worth it?”
We get it. That’s why we offer a 30-day free trial. SAI isn’t just another forum — it’s curated, expert-moderated, and packed with daily opportunities to learn from people who’ve done the job. For many members, even one resolved issue justifies the cost.
“I don’t know if I’ll be comfortable in a community setting.”
You’re not alone. SAI is designed to be supportive, low-pressure, and genuinely welcoming. Whether you’re more of a lurker or someone who thrives on collaboration, you’ll find a space where peers respect your pace and cheer you on.
Frequently asked questions
Which membership is right for me?
Everyone is welcome to attend our Free Friday Calls — no membership required. It’s a great way to get a feel for the community and connect with other iCIMS System Admins.
If you’re ready for deeper support, our SAI membership gives you access to everything: daily Office Hours, expert-moderated discussions, live events with replays, AI-powered tools, and our private peer network.
We also offer corporate tiers that include:
Unlimited team licenses
1:1 consulting support
iCIMS contract reviews
Custom learning plans
And other exclusive perks
To learn more about corporate plans, reach out to sales@integralrecruiting.com and we’ll be happy to help.
What can I expect after joining?
You’ll gain instant access to:
A vibrant community of iCIMS System Admins
Weekly live events (with replays)
Daily Office Hours with IRD consultants
Expert answers in our discussion threads
Access to contract reviews, resources, and more
You can engage as much or as little as you need. Some members show up every day, others pop in when they need help. It’s your space, on your terms.
Can I talk to Alex Marcus once I join?
Yes — Alex is active in the community and regularly hosts live events, participates in discussions, and reviews member-submitted questions. While she may not answer every question personally, she’s deeply involved in shaping the experience and supporting the team.
How is SAI different from iCARE?
SAI is not just a support portal — it’s a community and consulting resource built by and for iCIMS System Administrators.
Consultative: We offer live Office Hours with the full IRD consulting team — all of whom have hands-on experience as recruiters and iCIMS System Admins.
Broader Scope: Our focus extends beyond iCIMS product help. We support the entire HR System Administration profession with live events, a growing course library, and a job board through our Career Center.
Independent: We’re a third-party community with no software to sell. That independence builds trust and allows for real talk about platform strengths and challenges.
Proactively Managed: This isn’t a passive forum. We’ve been curating and moderating this community since 2020, and we know what keeps people engaged, supported, and coming back.
If iCARE is like a user manual, SAI is like having a smart, experienced team on call — plus hundreds of peers who’ve done what you’re trying to do.
What kind of support can I expect during Office Hours?
Our Office Hours are tailored to different needs and hosted by true experts:
Tactical Office Hours focus on the day-to-day: reporting, dashboards, configuration questions, and quick problem-solving. These sessions are ideal when you need hands-on, practical guidance to keep things moving.
Strategic Office Hours are hosted by Vivian Larsen, who spent over a decade managing some of iCIMS’ largest and most complex accounts, including Uber, Godiva, and Schneider Electric. These sessions are designed for big-picture conversations around system governance, M&A readiness, GDPR and compliance, and connecting your system administration work to business outcomes.
iCIMS Contract Review Hours are led by Jenny Fair, a former iCIMS Account Executive now on our consulting team. Bring your renewal terms, new proposals, or questions about pricing — Jenny helps members navigate contracts with confidence and clarity.
Each session is small-group (maximum 3 attendees) so you’ll get direct access and meaningful support.
Is SAI only for iCIMS support?
No — SAI was designed to support the full scope of the HR System Administrator profession. While we’re known for our deep iCIMS expertise, our resources go far beyond the platform. We offer events on broader HR tech topics, a library of courses, and even a Career Center to support your professional development.
If you’re working at the intersection of TA, HR, and tech, you’ll feel right at home here.
How is the SAI Community different from other forums?
SAI is actively managed and strategically built — not just a Slack group or an open forum. We’ve been refining this community for over five years, with an intentional structure that encourages participation, trust, and sustained value.
Everything from the event calendar to moderation strategy is designed to help members stay engaged, solve problems, and grow in their roles.
What if I’m not very active in online communities?
That’s totally fine. Many SAI members start out quietly — attending a few events, browsing past discussions, or dropping into Office Hours only when needed. The platform is designed for value at every level of engagement. Whether you’re highly active or just looking for trusted backup when something breaks, SAI is here for you.
Can my employer sponsor my membership?
Absolutely. Many members have their SAI membership sponsored by their employer as part of their professional development or system optimization budget. Click here for a customizable letter of justification.
iCIMS System Admin Insights: Data Purging, Text Engagement ROI, and Portal Customization (4/25/2025)