Consulting Insights

Practical ideas, real-world stories, and smart strategies for HR tech success.

What Gen X Gets Wrong About Modern Talent Acquisition

Gen X leaders bring deep experience to HR—but often overlook how radically Talent Acquisition has changed. This article outlines seven key shifts they need to understand to remain competitive in today’s candidate-driven, AI-enabled, globally compliant TA landscape.

iCIMS Global Compliance: Beyond OFCCP for International Recruiting

Expanding iCIMS globally? OFCCP expertise isn’t enough. This guide explores compliance pitfalls in Mexico and Canada, including legal differences in demographic data, privacy, and workflows. Learn practical strategies for jurisdiction-specific design, reporting, and monitoring to reduce legal risk and build scalable, compliant recruiting systems across borders.

Rethinking Internal Mobility: A Conversation on Elevating the Internal Candidate Experience

Organizations spend millions attracting new talent while their best potential hires sit right under their noses—unseen and unsupported. Internal mobility presents a significant challenge that’s often overlooked despite rising external hiring costs and untapped internal potential. It’s time to recognize internal mobility as the strategic imperative it truly is and give internal candidates the experience they deserve.

iCIMS vs HCM applicant tracking system

Exposing the Truth Gap in HR Technology Sales

HR tech marketing often exploits gaps between what buyers believe and what’s actually true. We call this “truth arbitrage.” At IRD, we close that gap through Deep Research and paid, off-the-record conversations with seasoned system admins — so buyers can make informed, honest decisions without vendor influence.

If Everything’s Important, Nothing’s Important

While updating our website with help from AI, I found myself overusing !important in my CSS—fast, effective, and totally unsustainable. This article explores what that taught me about priorities, documentation, and system admin work in HR tech. Because if everything’s !important, then nothing really is.

Why Every Good Answer Begins with Context

In HR tech, the answer to every big question—Which ATS? Full-time admin? AI tools?—is almost always: it depends. Context is everything. This piece unpacks why nuance matters in vendor selection, system administration, and AI adoption, and how asking better questions leads to smarter, more strategic decisions tailored to your organization’s needs.

It All Started with a Stack of Paper

My HR tech journey started with paper—stacks of performance reviews I had to digitize. But the real challenge wasn’t rolling out the system; it was getting people to use it. That early lesson—meet people where they are—still guides my work today, whether it’s embedding training into dashboards or streamlining recruiter workflows.

System Admin Insights Newsletter

Real-world lessons from the people who make iCIMS work on the client side. Each week, we share insights from system administrators, consultants, and tech leads navigating the realities of iCIMS optimization.

System Admin Insights
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