Practical ideas, real-world stories, and smart strategies for HR tech success.
HR tech marketing often exploits gaps between what buyers believe and what’s actually true. We call this “truth arbitrage.” At IRD, we close that gap through Deep Research and paid, off-the-record conversations with seasoned system admins — so buyers can make informed, honest decisions without vendor influence.
While updating our website with help from AI, I found myself overusing !important in my CSS—fast, effective, and totally unsustainable. This article explores what that taught me about priorities, documentation, and system admin work in HR tech. Because if everything’s !important, then nothing really is.
In HR tech, the answer to every big question—Which ATS? Full-time admin? AI tools?—is almost always: it depends. Context is everything. This piece unpacks why nuance matters in vendor selection, system administration, and AI adoption, and how asking better questions leads to smarter, more strategic decisions tailored to your organization’s needs.
My HR tech journey started with paper—stacks of performance reviews I had to digitize. But the real challenge wasn’t rolling out the system; it was getting people to use it. That early lesson—meet people where they are—still guides my work today, whether it’s embedding training into dashboards or streamlining recruiter workflows.
Discover how HR professionals can evolve from system administrators to strategic Orchestration Engineers in an AI-driven world, and why this transformation is crucial for career longevity.
Real-world lessons from the people who make iCIMS work on the client side. Each week, we share insights from system administrators, consultants, and tech leads navigating the realities of iCIMS optimization.
